Quality Monitoring System
TDX business philosophy always is "people-oriented, business integrity, quality first, mutual benefit and win-win". A comprehensive product quality control system has been established. Quality management has been achieved by an excellent and skilled quality testing team. Our products conform to ISO9001: 2008 international quality management system. Before releasing a new model, strict quality control is applied throughout the R&D process, purchasing raw materials, finished product inspection, and after-sale service. R&D Quality Control
Our products are designed in strict accordance with national industrial standard and USA military standard. Our products conform to certifications of FCC,CE and RoHS, which are issued by international communications professional authoritative organizations. Management is standardized during the whole development process. Specially-assigned person takes charge of testing and experiments. Our company constantly innovates and keeps pace with time to ensure technicalities and practicalities of our products. Incoming Raw Material Control
TDX has standardized purchase management system as well as ICQ testing laboratories. Through multiple screening and testing, we finally sort out suppliers which meet our requirements. We have established long term and stable cooperative relationships with well-known international suppliers including Toshiba, ST,NEC and Atmel. Process Quality Control
TDX makes formal operation instructions. Every procedure has to be carried out as planned to ensure its meticulousness. Samples have to be processed with reliability test and pre-shipment inspection using advanced precision measuring instruments. First Pass Yield is more than 90%. Operators and inspectors need to go through three phases of training, which are induction training, on-the-job regular training and special skills training. Self-checking and mutual inspection between procedures need to be strengthened. We have established comprehensive quality accessing system and put it in to effect. We always insist that market comes with high quality and improvement means progress. Without high quality, enterprise has no future. Finished Product Quality Control
TDX makes procedures and related documents for finished product quality teat and control. Dynamic management and control of product quality is available. Practical conditions can be simulated to test product quality. These tests include aging test, high and low temperature, thermal shock test, rain test, drop test and vibration test. All these tests are conducted in strict accordance with national industrial standards and FCC,CE and RoHS certifications issued by international communications professional authoritative organizations. Our reliability test ensures high product quality. We guarantee that our products work normally and achieve great performance under various environments. Continuous Improvement of Quality Control
Our company has specially set up an after-sales department, which follows up service conditions of products after sale on a regular basis. After collecting customers' suggestions for rationalization of our products, we will try harder to improve product quality. We speak with fact and truth and we expand the market with high quality. Quality target
First Pass Yield shall be more than 90%. Customer satisfaction is higher than 95%. Complaint rate shall be less than 2%. We have built ISO9001: 2008 quality management system. We do our best to make it perfect and continually improve its effectiveness.
